Policies

Policies

• Speed Limit:  5 mph. For the safety & comfort of all, this rule is strictly enforced.
• Trash & Recycling:  Please leave trash in a tied bag and recycling in a paper bag (available at office) at the end of your site between 8am & noon for pickup.  Please do not leave trash out overnight.
• Grass:  No parking, mats, carpets, or fire rings on the grass. The staff will move anything covering the grass.
• Flags & Decor:  Official American flags (red, white & blue), sports team paraphernalia, and camping specific décor ONLY.  We do not allow any political or social messaging.  We may ask you to remove items at our discretion. No debate & no exceptions.
• Hookups:  Please ensure breakers are in the off position when connecting & disconnecting electric. A threaded sewer connection is required. A water pressure regulator is recommended.
• Responsibility:  Guests are solely responsible for any damage caused to property and persons, by the guest, their pets, or anyone in their party while at Finger Lakes RV Resort.  Guests & their visitors must abide by Resort rules.

Code of Conduct

• Noise & Lights:  May not extend beyond your site at any time. During quiet hours, please turn off entirely. No fireworks or other loud noises.
• Sites:  Do not pass through occupied sites.
• Private Drive:  The drive behind the welcome center is private, including the dumpsters.  Please do not enter.
• Bath House & Laundry:  These doors do not close automatically. Please close completely.
• Minors:  Please be mindful of your children at all times. Children under 16 must be supervised and accompanied by an adult while using resort facilities, including the Bath House & Clubhouse.
• Etiquette:  Please respect the rights of others.  Be advised that if these rules are not followed, you may be asked to leave without refund.
• Quiet Hours: 10pm-8am

Vehicles & Parking

• Limit:  One RV per site plus one car. All vehicles must be fully on the gravel portion of the site. DO NOT PARK ON GRASS. Please display pass. We do not allow car camping.
• Extra cars:  Overflow parking is available throughout the park. DO NOT PARK ON GRASS or vacant sites. Please park in the lot designated on your parking pass.
• Electric Vehicles:  EVs may only be charged at the charging station. A $100 fee will be assessed for charging at sites.
• Golf Carts:  Electric carts only. Please email a copy of insurance to the office prior to arrival. Licensed drivers only.
• Washing:  Guests may clean debris off of the front of their RV.  No hose washing of vehicles.
• Rentals:  You must physically arrive with your equipment, we do not allow rentals to be set up in advance of your arrival.  You are responsible for coordinating with your delivery.

Pet Policies

• Leash:  All pets must be kept on a leash at all time (except in Dog Park).
• Pickup:  You are required to clean up after your pet. Failure to pick up will be charged a $20 fee.
• Supervision:  Pets are not to be tied-up or fenced-in and left unattended.
• Buildings:  Pets are not allowed in the Bath House or Laundry Room.
• Behavior:  While we do not have a limit on the number of pets, they must be quiet and well behaved; excessive barking or aggressiveness may be asked to leave.

Fires

• Firewood:  Guests may bring firewood or purchase it from the shed porch on-site or any surrounding stand. NYS regulations state firewood cannot be transported more than 50 miles.
• Construction Lumber:  Guests may not burn treated lumber or lumber with nails. A $100 fee will be charged for removing nails from firepit.
• Extinguish:  For the safety of the surrounding farms & vineyards, guests are required to extinguish fires with water.

Cancellation & Modification

• Reservations/days cancelled 15 days or more in advance of arrival will incur a cancellation fee of 10% of the total stay
• Reservations/days cancelled 3 days to 14 days in advance of arrival will incur a cancellation fee of 50% of the total stay.
• Reservations/days cancelled within 2 days of arrival will forfeit the total of the stay.
• Reservations may be rescheduled without penalty 15 days or more in advance of arrival. Within 14 days of arrival, cancellation policy applies.
• No-shows will be treated as same-day cancellations.
• The booking fee is non-refundable paid directly to the software company.
• This policy is firm. We highly recommend trip insurance for unforeseen issues that may arise.

Propane

• On-Board:  Please call/text to arrange fill.
• Removable Tanks:  Set at the end of your site before noon, staff will pickup and return around noon.

Site Selection

• Site Selection Lock Fee: $25
• Groups of 10+: We offer a reduced group site lock fee, please call to book your sites. Groups that book online & choose their sites will not be refunded.
• Unlocked Sites: Sites not locked are assigned at check in. We will do our best to accommodate any site requests at that time but the only way to guarantee site number or adjacencies is via the Site Selection Tool at the time of the reservation.